BK DEV Agency Privacy Policy

1 Overview & Commitment to Privacy

At BK DEV ("Agency", "we", "us", or "our"), safeguarding the privacy and security of our visitors, clients, and partners is paramount. This Privacy Policy details how we collect, store, process, protect, and utilize your personal and project-related data when you visit our website at bkdev.agency, communicate with our team, or contract our digital agency services.

We adhere to international data protection standards, including the General Data Protection Regulation (GDPR) and industry-standard security frameworks.

2 Information We Collect

We may collect information directly from you or automatically through your interaction with our website and communication channels:

• Personal Identification Data: Full name, business email address, telephone / WhatsApp number, company name, and physical location provided via our inquiry forms or consultations.
• Project Specifications: Technical requirements, project briefs, design assets, API credentials, and domain configurations necessary to fulfill development contracts.
• Financial & Billing Data: Invoicing details, billing address, and transaction IDs (payment card processing is handled securely off-site by Stripe; we never store raw credit card numbers on our servers).
• Technical Log Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, pages visited, and interaction timestamps.

3 How We Use Your Information

BK DEV processes personal data strictly for legitimate business and contractual purposes:

• To provide, engineer, deploy, and maintain custom web, mobile, and digital advertising deliverables.
• To respond to inquiries, schedule consultations, and deliver project milestone status reports.
• To process invoicing, milestones, and contract documentation.
• To configure and manage targeted digital campaigns on Google Ads, Meta Ads, and TikTok Ads on behalf of authorized clients.
• To monitor website performance, detect security vulnerabilities, and enhance user experience.

4 Legal Basis for Processing (GDPR Compliance)

Under international privacy laws, we process your personal data under the following legal bases:

• Contractual Performance: Processing required to initiate, execute, or complete our service contracts with you.
• Explicit Consent: When you voluntarily submit an inquiry, subscribe to newsletters, or accept analytics cookies.
• Legitimate Interests: Necessary for fraud prevention, server security, and optimizing our agency operations without overriding your individual privacy rights.

5 Third-Party Services & Infrastructure

We never sell, rent, or trade your personal information. We partner only with reputable, enterprise-grade technology providers bound by strict confidentiality:

• Hosting & SMTP Infrastructure: Hostinger International Ltd. (High-security cloud hosting and encrypted SMTP mail delivery via port 465 SSL/TLS).
• Payment Processing: Stripe, Inc. (PCI-DSS Level 1 compliant secure payment gateway).
• Analytics & Tracking: Google Analytics (traffic statistics) and server-side tracking pixels (Meta Pixel, Google Tag Manager, TikTok Ads) used solely for client performance campaigns with explicit consent.

6 Data Security & Encryption Standards

BK DEV employs state-of-the-art administrative, physical, and technical safeguards to protect your data:

• All data transmissions between your browser and our servers are encrypted with 256-bit TLS/SSL certificates.
• Strict role-based access control (RBAC) ensures only authorized developers and account managers have access to project credentials.
• Regular server audits, automated vulnerability scanning, and secure code sanitization protect against unauthorized access or breaches.

7 Your Privacy Rights

Regardless of your geographic location, BK DEV provides you with full control over your personal data:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request complete deletion of your personal data when no longer needed for legal or contractual obligations.
• Right to Restrict or Object: Object to specific data processing or withdraw marketing consent at any time.

To exercise any of these rights, email us at contact@bkdev.agency with the subject "Privacy Rights Request". We respond within 30 calendar days.

8 Cookies & Tracking Technologies

Our website utilizes essential cookies to enable smooth navigation, remember session preferences, and secure form submissions. We also utilize analytical cookies to understand how visitors interact with our content. You may configure your browser settings to reject or delete cookies at any time, though some interactive features may experience reduced functionality.

9 Contact Our Privacy Officer

For questions, privacy requests, or security concerns regarding this Privacy Policy, please contact our Data Protection Officer: